--- title: My Favorite Bottleneck description: Chick-Fil-A, one of my favorite fast food restaurants, is looking to eliminate the long lines in the drive-thru. image: https://www.visigistics.com/hubfs/Imported_Blog_Media/Favorite_Bottleneck_1527799025935.jpeg --- [Skip to content](https://www.visigistics.com/resources/my-favorite-bottleneck#main-content) [![Visigistics Logo](https://www.visigistics.com/hs-fs/hubfs/Visigistics-logo_Reliable_1000x325.png?width=1000&height=325&name=Visigistics-logo_Reliable_1000x325.png "Visigistics Logo")](https://www.visigistics.com/?hsLang=en) - Logistics Solutions - [US-Mexico Cross Border Logistics](https://www.visigistics.com/cross-border-logistics) - [Mexico Logistics & Transportation](https://www.visigistics.com/mexico-logistics) - [US Domestic Freight & Warehousing](https://www.visigistics.com/domestic-logistics) - Supply Chain Solutions - [Supply Chain Consulting](https://www.visigistics.com/supply-chain-services) - [Mexico Sourcing](https://www.visigistics.com/mexico-sourcing) - [Resources](https://www.visigistics.com/resources) - [About Us](https://www.visigistics.com/about-us) - [Contact Us](https://www.visigistics.com/contact?hsLang=en) --- - [Bottlenecks](https://www.visigistics.com/resources/tag/bottlenecks), - [Supply Chain Strategy](https://www.visigistics.com/resources/tag/supply-chain-strategy) # My Favorite Bottleneck ![Bottlenecks affect Chick-fil-A](https://www.visigistics.com/hubfs/Imported_Blog_Media/Favorite_Bottleneck_1527799025935.jpeg) - July 6, 2018 ![Troy Patterson](https://www.visigistics.com/hubfs/Troy%20Patterson_headshot.png) [Troy Patterson](https://www.visigistics.com/resources/author/troy-patterson) I really don't like waiting anywhere but I do tolerate it at Chick-Fil-A because I love their food and service. I came across this article and video this morning on Facebook in regards to how Chick-Fil-A, one of my favorite fast food restaurants, is looking to eliminate the long lines in the drive-thru.  It is really interesting about the lengths that they are going through to find better ways to speed your time in the drive-thru and improve their customer service. Last week I wrote about a [bottleneck at a national sandwich chain](https://www.visigistics.com/resources/how-bottlenecks-affect-ability-to-meets-customer-expectations?hsLang=en) and I highlighted the bottlenecks in their process that were easily identified. [Click here to view the story and watch the video.](http://www.buzzfeed.com/venessawong/chick-fil-a-crazy-addresses-long-lines#.hwmz5A0e30) Just so you know what my trick is...  I get out of the car and walk in and get it to go.  It doesn't always work though. Blog Post ## Related Articles Below are some additional resources you may find interesting and helpful. 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